Delete your Sutura account

App: Sutura - Plastic Surgery · Developer: Pergamed

In the app

Open Account and settings → Delete my account and confirm. If you signed in more than a few minutes ago, Sutura asks for your password again before anything is deleted.

Without the app

Email support@pergamed.com from the email address of your Sutura account, with the subject "Delete my account". We may ask you to confirm the request from that address. Requests are completed within 30 days, and we reply when it is done.

What is deleted

• Your account (email address, sign-in details and account ID) and your profile.
• Your preferences, consent settings and the cloud backup of your shifts, quiz progress, practice exams and study plan.
• Your weekly league profile (nickname and league).
• Your purchase record held by our in-app purchase provider (RevenueCat).
• When you delete in the app, all Sutura data on that phone, including the logbook.

What is kept, and for how long

• If you ever gave consent to promotional emails: your email address and consent history, kept as proof of consent for 3 years, then deleted automatically. It is used for nothing else.
• Weekly league point records: kept for at most 1 year, then deleted automatically. They show only your nickname, never your name or email.
• Records that Apple or Google keep about your purchases, under their own policies.
• Copies of your logbook in your phone's own iCloud or Google backup, which are in your Apple or Google account and under your control.

Subscriptions

Deleting your account does not cancel a subscription. Cancel it in the store you paid through: on iPhone, Settings → your name → Subscriptions; on Android, Google Play → profile → Payments & subscriptions → Subscriptions.

Details are in the privacy policy. Questions: support@pergamed.com.